Coronavirus Update - We are now open again

We've made the following alterations to the shop and our processes, in line with government Covid 19 advice...

• Only one customer in reception at any one time. If there is already a customer inside, then we ask that you wait outside and observe social distancing until they have left. Once inside, there are clearly marked areas for being served.
• There is now a screen over the counter to protect both you and our staff. We ask that you drop off / pick up your equipment in the space provided and then move to talk to us through the screen. Please wear a face mask over your nose and mouth at all times.
• There is an automatic hand sanitiser machine provided in reception for your use. We would ask that you use it as you enter and leave the shop.
• Whilst your equipment is in our care, we will be sanitising at regular intervals. All staff have hand sanitiser that they will use before and after handling your equipment.
• Turnaround time may be a little longer than normal as we anticipate high demand in the first few weeks - Please bear with us during this time.
• Please pay by card whenever possible. Whilst we will still accept cash, there may be an additional delay using this payment method.
• Unfortunately, home visits are suspended until further notice. We are still able to pick up and drop off equipment to your doorstep should you need us to at the normal pick up and drop off rates.

Thank you for your patience and understanding and we look forward to seeing you soon.